During a recent stay at a Comfort Inn, we met the most remarkable young man with an amazing goal in life; he just wanted to make the world a better place. He found the best way he could do this was by being in contact with people every day, and what better way to do that than to run the front desk of a hotel. By doing this, he could have a direct one on one impact with people and through small acts of kindness, and lots of smiles, make the world a better place. I must say his strategy is spot on. During our stay he certainly made a positive impact on us.
